RETURN AND REPLACEMENT POLICY

Return

Do you want to return your product?

You can make a return within 14 days from the delivery date.

Returned products must not have been worn or damaged and must be returned in their original packaging, otherwise a refund will not be possible. *

To make your return write to us here

N.B. Shipping costs for a return are the responsibility of the customer, who may use the shipping service of his or her trusted courier.

Refund

The refund will be made within 7 working days required to verify that the conditions of the returned item are suitable for our return policy.

If the article is accepted we will notify you by e-mail and you will soon be refunded to the payment method with which you made the purchase.

Are you having problems with your refund and can't see it?

Write to us here, and an operator will help you solve the problem.

Replacement

Are you not convinced of the purchased product or did it arrive damaged?

You can exchange your product within 14 days from the delivery date.

Write to us here and we will take care of your replacement. *

* Each returned item must be sent to: Luxury Fashion srl, via Flaminia 856, 00191 Rome RM, Italy.

* The shipping will be paid by Federica Tosi®.

* If the returned item does not comply with our Return / Replacement Policy, the shipment will be charged to the customer.